Because of increased demand in recent months, the program currently does not have sufficient funds to provide assistance. However, the Idaho Legislature is considering additional funding for the program, which will allow it to resume emergency payments.
- Renters can check the status of their application here.
- Have questions? Email HPP@IHFA.org or call 855-452-0801.
- Step-by-step guide for landlords/property managers here.
- Access the ERAP subgrantee portal.
Other resources for renters
- Connect with a counselor: Idaho Housing’s rental counselors can help you navigate a variety of rental issues and help connect you to the best resources. Get started here or by calling 877-695-2655.
Will the program reopen?
I applied before the deadline. Am I still eligible for assistance?
I’m a landlord, but I didn’t register before the portal closed and my tenant applied for assistance. How can I complete my portion of the application?
How can I get an update on the status of my application?
How long will it take to process my application?
How much assistance can I expect?
How are applications prioritized?
The prioritization of resources among eligible households is employed to ensure those with the greatest need are served first. The prioritization factors are:
- Households with incomes less than 50% Area Median Income
- Households with one or more members that have been unemployed for at least 90 days
- Households that have been served with an eviction notice
The remaining applications will be processed based on the date and time the application is received.
Does this shutdown affect Ada County?
I’m a homeowner and need help paying my mortgage, can you help me with that type of assistance?
What are the terms of assistance?
- Whenever possible, assistance payments will be made directly to the payee (landlord/utility company);
- The tenant does not intend to vacate the unit during the period of assistance;
- The landlord will not evict the tenant for non-payment of rent or related fees during the period of assistance;
- The owner/landlord is NOT related to the tenant. If related, the landlord/owner will immediately notify IHFA of this relationship and undergo additional eligibility screening;
- Funds issued for rental assistance or temporary accommodations will be pro-rated with excess funds being refunded to the program if tenancy ends during the period of assistance;
- If funds are issued for security deposits, the landlord may deduct reasonable and documented damage from said deposit. The difference remaining will be refunded to the program regardless of when tenancy ends;
- Rental assistance funds are not to be used for any costs other than rent and agreed-upon late fees;
- There is not a duplicate assistance being paid for the period of assistance; and
- The landlord may not continue to assess late or other fees following approval of an application.
Disclaimer: Program details may be supplemented or changed by additional guidance from the Secretary of the Treasury or as Idaho Housing and Finance determines necessary. This project is supported, in whole or in part, by federal award number 20-1892-0-1-806 awarded to Idaho Housing and Finance Association by the U.S. Department of the Treasury.