Q: How do I know if I am eligible to receive assistance?
To be eligible, a household must:
- Be an Idaho resident,
- Legally residing in the United States,
- Meet the program’s income limits,
- Owe past due rent or utilities or be unable to pay upcoming rent or utilities,
- Be unable to pay rent or utilities due to a COVID-19 related circumstance,
- Not be receiving a federal housing subsidy.
Q: What housing statuses are eligible for assistance?
Housing statuses eligible for assistance include being at risk of losing housing or having already lost housing because of COVID-19 circumstances. This includes households doubled up with another household. Households who are literally homeless without a nighttime residence who did not lose housing because of COVID-19 circumstances are not eligible. Households in such a circumstances should seek alternative resources here.
Q: I need help paying my mortgage, can IHFA help me with that type of assistance?
No. The Housing Preservation Program provides assistance to renters who are unable to pay their rent or utilities because of COVID-19. If you anticipate you’ll have difficulty making your mortgage payment, we encourage you to contact your loan servicer. If you have an Idaho Housing loan, there are options available. Please review the “Forbearance information for HomeloanServ borrowers” here.
Q: I owe a utility deposit at my new unit from a past delinquency, can IHFA assist with an outstanding bill prior to COVID-19 to establish my power connection?
Yes. Assistance may include the covering of costs associated with past due utilities and establishing new services.
Q: If I’ve already received assistance, can I seek additional assistance?
Possibly. Households may be helped for up to six months. Need for continued assistance may be required before paying additional rent or utility costs. We may prioritize households that have not received any assistance over those that already have received assistance.
Q: How much can IHFA contribute toward my housing costs?
The amount of assistance received by each household will be based on each household’s circumstance. Each household may receive up to six months of assistance if need is clearly demonstrated.
Q: I am not past-due yet but I have been furloughed or laid off, I know I will not be able to pay my rent next month. Should I apply?
Yes. Households that are not yet past due are still eligible to receive assistance. However, we may prioritize a household that is past due over a household that is not.
Q: My rent is due today, can IHFA submit a payment today?
No. Application review and processing may take up to 3-7 days. IHFA will contact the applicant and payee upon payment approval and issuance. Payments may take an additional 7-10 days to arrive.
Q: Will you cover late fees?
Yes. Assistance can cover non-excessive late fees.
Q: Will you negotiate with my utility company/landlord?
No. IHFA does not act as an intermediary between a renters, landlord or utility providers. Consider contacting Idaho Legal Aid for legal counsel.
Q: How does a landlord receive payment?
If the payee is a vendor that already works with IHFA, an electronic payment may be issued. Most payments will be sent via check. Payment should arrive within 7-10 days after notification of an approved application.
Q: Will Low-Income Housing Tax Credit properties or recipients of other rental subsidies be eligible?
Renters receiving a federal rental assistance payment or subsidy (Section 8, Housing Choice Voucher, CARES Act, etc.) are not eligible to receive Housing Preservation assistance. Renters residing in an income-based property with affordable rents (e.g., Tax Credit property), but not receiving a federal rental subsidy, are eligible to receive assistance.
Q: What jurisdiction do you cover?
Assistance can be paid in all Idaho counties.
Q: Can non-citizens apply?
Yes. Applicants must have at least one member of their household legally eligible to reside in the United States.
Q: I don’t know when I will start earning income or when I will be sustainable again. Will I still qualify?
Yes. Assistance will not require proof of ability to satisfy future housing expenses.
Q: Will you help cover a rental application fee?
No. The program will help with rental and utility payments and, on rare occasions, security deposits. Security deposits may be paid for people experiencing domestic violence.
Q: My landlord is trying to evict me regardless of bringing my balance current, can he do that?
IHFA does not provide legal counsel. Consider contacting Idaho Legal Aid for legal counsel.
Q: I need a temporary place to stay. Will these funds cover a motel stay?
No. Assistance is intended to help households preserve their current housing by paying rent and utility obligations that the household is unable to pay due to COVID-19 related circumstances.
Q: Can I be reimbursed for a payment I have already made, but could not afford?
Q: What happens if I don’t have a phone where I can be reached for a follow-up?
All applicants must be accessible by either phone or email.
Q: What documents do I need to provide?
Applicants must provide a copy of their lease agreement, proof of rent or utilities due, proof of income (or lack of income), a state-issued ID, and a Release of Information.
Q: What if I don’t have all the required verification?
You can submit an application without attaching all the required documentation. However, this will most likely lengthen IHFA’s screening process. IHFA will contact each applicant within three business days to request missing information or documentation.
Q: I am out of work and cannot reach my employer? How do I prove my loss of income?
A letter from your previous employer is the preferred documentation. In its absence, you can supply other documentation you believe demonstrates your loss of income. In the absence of proof of income or loss of income, individuals will be required to sign the Zero-Loss of Income Certification.
Q: Can I request assistance with my rent and my utilities in the same application?
Q: I don’t have a copy of my lease agreement. Can you still help me?
A lease agreement is a required document. You can still submit a request, but you should contact your landlord to obtain a copy of your lease agreement. IHFA will contact you within three days of submitting an application to request a copy of your lease agreement.
Q: I don’t have an eviction notice yet, and I don’t want one. Can I show you my rental ledger or will a statement from my landlord suffice?
A notice of eviction is not required. A statement from your landlord indicating the amount of past-due rent (and for which period of time) is acceptable documentation. A ledger created by the renter is not sufficient documentation of need.
Acerca del programa para la Preservación de Viviendas
Idaho Housing and Finance Association (Asociación de Vivienda y Finanzas de Idaho) está trabajando para estabilizar los hogares de Idaho que se han visto afectados por COVID-19 y la crisis económica asociada. Si usted o su inquilino han perdido su fuente de ingresos debido a la pandemia y no pueden pagar la renta o los servicios públicos, es posible que haya asistencia temporal disponible para evitar el desalojo.
La elegibilidad se basa en el ingreso actual del hogar , el riesgo de desalojo (dentro de 30 días por impago del alquiler de la residencia actual) o el riesgo de interrupción de los servicios públicos a causa de la crisis de la COVID-19 y algunos otros factores. Consulte las Preguntas más frecuentes donde encontrará una lista completa de los criterios de elegibilidad.
Solicitar la asistencia
Antes de solicitar la asistencia, debería estar preparado para proporcionar:
- Información básica sobre cada uno de los miembros del hogar/unidad familiar
- Una copia electrónica de su identificación (ID) emitida por el estado
- Prueba de ingresos
- Su contrato de arrendamiento y
- Su factura de servicios públicos (si está retrasado en el pago o bajo amenaza de interrupción del servicio)
También necesitará completar un formulario de autorización para la divulgación de información . Todos los miembros del hogar sin fuente de ingresos necesitarán completar y adjuntar una Declaración de pérdida de ingresos o ingresos nulos.
Para solicitar asistencia, haga clic aquí o llame al 1-855-452-0801.
Si actualmente está en situación de desamparo (sin hogar)
Si no tiene hogar, haga clic aquí para conectarlo con servicios para los cuales usted puede ser elegible.
Notificación de Privacidad
Haga clic aquí para leer la notificación de privacidad del programa.