If you have questions, comments or concerns, please contact us.
Homeownership Lending Customer Service
Are you an existing homeowner or did you just get your home loan with us? If so choose from one of the following options.
HomeLoanServ Borrower Connection
View your Idaho Housing account details, check your loan balance, and make your mortgage payments online anytime.
Website: www.homeloanserv.com
Payment Information
Payments can be made online, by automatic bank draft, by mail, or in person.
Mail your mortgage payments to:
PO Box 7541, Boise, ID 83707-1541
Payment Drop Box Location:
565 W. Myrtle, Boise, ID 83702
Customer Service Post-Purchase and Foreclosure Prevention Counseling
Local Phone: Toll Free 800.526.7145
Email: support@homeloanserv.com
Looking for a New Home Loan and Want to Connect with a Lender?
Toll Free: 855.505.4700
Email: resloan@ihfa.org
Connect with a lender: https://www.idahohousing.com/homebuyers/home-loans/#eligibility
Homebuyer Education
Finally Home
Toll Free: 855.505.4700
Email: finallyhome@ihfa.org
Website: https://www.idahohousing.com/homebuyers/homebuyer-education/
Housing Counseling and Foreclosure Prevention for Loans Serviced by Another Provider
Housing Counseling
Local Phone: 208.331.4700
Toll Free: 855.505.4700
Email: housingcounseling@ihfa.org
Lenders, Mortgage Brokers and REALTORS® Customer Service
Resloan
Local Phone: 208.331.4700
Toll Free: 855.505.7700
Email: resloan@ihfa.org
Rental Assistance
Coeur d’Alene Branch Office
915 W. Canfield
Coeur d’Alene, ID 83815
Toll Free: 866.621.2994
Email: rentalassistancecda@ihfa.org
Idaho Falls Branch Office
506 S. Woodruff Avenue
Idaho Falls, ID 83401
Toll Free: 866.684.3756
Email: rentalassistanceif@ihfa.org
Lewiston Branch Office
2338 Nez Perce Drive
Lewiston, ID 83501
Toll Free: 866.566.1727
Email: rentalassistancelew@ihfa.org
Rental Assistance Main Office
P.O. Box 7899
Boise, ID 83707-1899
Toll Free: 855.505.4700
Email: rentalassistance@ihfa.org
Twin Falls Branch Office
844 Washington St. N., Ste. 300
Twin Falls, ID 83301
Toll Free: 866.234.3435
Email: rentalassistancetf@ihfa.org
All Idaho Housing Departments
General Information
Local Phone: 208.331.4700
Toll Free: 855.505.4700
Email: about@ihfa.org
Human Resources
Email: employment@ihfa.org
