Contact Idaho Housing

If you have questions, comments or concerns, please contact us.

Homeownership Lending Customer Service

Are you an existing homeowner or did you just get your home loan with us? If so choose from one of the following options.

HomeLoanServ Borrower Connection
View your Idaho Housing account details, check your loan balance, and make your mortgage payments online anytime.
Website: HomeLoanServ Borrower Connection

Payment Information
Payments can be made online, by automatic bank draft, by mail, in person, or by calling 800.526.7145.

Mail your mortgage payments to:
PO Box 7541, Boise, ID 83707-1541

Payment Drop Box Location:
565 W. Myrtle, Boise, ID 83702

Customer Service Post-Purchase and Foreclosure Prevention Counseling
Local Phone: Toll Free 800.526.7145
Email: support@homeloanserv.com

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Lenders, Mortgage Brokers and REALTORS^® Customer Service

Resloan
Local Phone: 208.331.4700, ext 8600
Toll Free: 855-505-4700, ext 8600
Email: resloan@ihfa.org

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Looking for a New Home Loan and Want to Connect with a Lender?

Looking for a New Home Loan and Want to Connect with a Lender?
Email: IdahoHousingReferrals@ihfa.org
Website: Connect with a Lender

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Homebuyer Education

Finally Home
Toll Free: 855.505.4700, ext 8601
Email: finallyhome@ihfa.org
Website: Homebuyer Education

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Housing Counseling and Foreclosure Prevention for Loans Serviced by Another Provider

Housing Counseling
Local Phone: 208.331.4700
Toll Free: 855.505.4700, ext. 8601
Email: housingcounseling@ihfa.org

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Rental Assistance

Coeur d’Alene Branch Office

915 W. Canfield
Coeur d’Alene, ID 83815

Local Phone: 208.762.5113
Toll Free: 866.621.2994
Email: rentalassistancecda@ihfa.org

Idaho Falls Branch Office

1235 Jones St.
Idaho Falls, ID 83401

Local Phone: 208.522.6002
Toll Free: 866.684.3756
Email: rentalassistanceif@ihfa.org

Lewiston Branch Office

2338 Nez Perce Drive
Lewiston, ID 83501

Local Phone: 208.743.0251
Toll Free: 866.566.1727
Email: rentalassistancelew@ihfa.org

Twin Falls Branch Office

844 Washington St. N., Ste. 300
Twin Falls, ID 83301

Local Phone: 208.734.8531
Toll Free: 866.234.3435
Email: rentalassistancetf@ihfa.org

Rental Assistance Main Office

P.O. Box 7899
Boise, ID 83707-1899

Local Phone: 208.331.4700
Toll Free: 855.505.4700
Email: rentalassistance@ihfa.org

Housing Preservation Program (HPP)

Emergency Rental Assistance

Toll Free: 855.452.0801
Email: hpp@ihfa.org
https://www.idahohousing.com/hpp/

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All Idaho Housing Departments

General Information
Local Phone: 208.331.4700
Toll Free: 855.505.4700
Email: about@ihfa.org

Human Resources
Email: employment@ihfa.org